Dear Valued Customer,
We would like to take this time to make each of our customers aware of an ongoing issue for the last few days that was causing intermittent outages and problems across various parts of our network. We are extremely disappointed and frustrated that this is happening as we know you are. The issue involves our upstream providers and is partially out of our control. We are doing everything possible to resolve this so that it will not happen again. We value each of our customers and take pride in providing a great service. Please know that customer service is a top priority and we try to handle any problem or outage quickly and professionally. We sincerely apologize for any inconvenience this has caused. If you are having any issues please reach out to us at M-F, 9am to 5pm at 580-226-1234 or after hours 24/7 at 877-299-5144 and we will be happy to help you.
The Staff and Management at Arbuckle Communications, LLC